Brand: GE · Appliance: Refrigerator · City: Massillon, OH · Model: GTS17GSNGRSS · Serviced: August 31, 2026
The Problem
Not getting cold enough / not reaching proper temperature; no unusual noises.
The Repair
Frost pattern inside the freezer compartment indicated intermittent airflow — consistent with a slow/failing evaporator fan and/or cold control not engaging cooling promptly on demand. Freezer and fresh food temps were within spec at time of inspection (0°F / 35°F), door seals and gaskets checked good on both compartments, defrost drain clear, no abnormal noise or vibration present. Compressor cut in immediately on setpoint adjustment, but the frost signature pointed to a cycling/airflow inconsistency not otherwise reproducible on demand. Quoted customer for evaporator fan and digital cold control; customer approved replacement of both. Installed evaporator fan motor and cold control board, verified normal operation post-repair. Repair complete.
What a Repair Like This Costs
A job in this range typically runs $155–$460, parts and labor included. The exact number depends on the part, the model, and how much labor the job takes. You get a flat-rate quote before any work starts, and the service call is applied toward the repair when you go ahead.
Appliance repair in Massillon · GE repair · Refrigerator repair
Having the same trouble?
We work on GE and every other major brand across Stark County. Scheduling is open 24 hours a day; service calls run Monday–Friday, 8am–5pm.
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Job #: 6113 · Date of service: August 31, 2026 · Status: Completed