Brand: Samsung · Appliance: Washer · City: CANTON, OH · Model: WA400PJHDWR/AA · Serviced: July 22, 2026
The Problem
Washer not draining, fills with water, stops mid-cycle, error code ND (no drain)
Work performed: WA400PJHDWR/AA — Customer complaint: washer not draining, fills with water, stops mid-cycle, ND (no drain) error. Found sock lodged in drain pump housing. Removed obstruction and reassembled. Ran full drain and spin cycle to verify — pump evacuates fully, ND error cleared with no re-trip, no leaks at pump housing or drain hose connections. Impeller, inlet screen, and drain hose all inspected clear. Note: sensor was previously replaced for a similar symptom by prior service — that repair was unrelated to this obstruction. Washer returned to full working order.
The Repair
WA400PJHDWR/AA — Customer complaint: washer not draining, fills with water, stops mid-cycle, ND (no drain) error. Found sock lodged in drain pump housing. Removed obstruction and reassembled. Ran full drain and spin cycle to verify — pump evacuates fully, ND error cleared with no re-trip, no leaks at pump housing or drain hose connections. Impeller, inlet screen, and drain hose all inspected clear. Note: sensor was previously replaced for a similar symptom by prior service — that repair was unrelated to this obstruction. Washer returned to full working order.
What a Repair Like This Costs
A job in this range typically runs $167–$280, parts and labor included. The exact number depends on the part, the model, and how much labor the job takes. You get a flat-rate quote before any work starts, and the service call is applied toward the repair when you go ahead. See what appliance repair costs in Canton.
Appliance repair in CANTON · Samsung repair · Washer repair
Having the same trouble?
We work on Samsung and every other major brand across Stark County. Scheduling is open 24 hours a day; service calls run Monday–Friday, 8am–5pm.
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Job #: 5225 · Date of service: July 22, 2026 · Status: Completed